We are seeking an Assistant Client Relations Manager with strong interpersonal and numerical skills to join our market-leading administrative team in Nashville. You are a confident team-player with strong interpersonal skills and ideally a background in music copyright, publishing and/or collection societies. You are confident in client-facing, account management role, and have a track-record of providing excellent customer service and building long-term relationships. The Assistant Client Manager will communicate with Kobalt publishing clients as well as senior colleagues across the business on a regular basis.
WHAT DOES AN ASSISTANT CLIENT MANAGER AT KOBALT DO?
Act as the primary, administrative point of contact for questions from Kobalt clients and any internal queries relating to those clients
Help ensure that Kobalt has all relevant information concerning existing compositions prior to signing new agreements
Develop and maintain relationships between Kobalt and its publishing clients
Process new client agreements and coordinate the ingestion of new compositions and catalogues with Kobalt’s Copyright Department
Develop and maintain a thorough understanding of all areas of Kobalt’s internal system and processes, and all areas of Kobalt’s business in order to effectively respond to client queries (including royalties, royalty and product tracking, work registrations, duplicate claims, and legal disputes)
Coordinate investigations into the above issues with the relevant members of Kobalt’s global staff
Coordinate with Kobalt’s Copyright and IT Departments to manage the quarterly royalty distribution for client accounts
WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?
Bachelor’s Degree in a relevant field
2-3 years’ experience working in music publishing and/or with a performing rights society is required
Experience in a client-facing, account management role
Strong verbal, written and interpersonal communication skills
Strong organizational, project management and analytical skills
Ability to work independently, multi-task, adapt to changing priorities, and manage high intensity situations while maintaining professionalism and poise
Adaptable and comfortable working in a fast-paced & evolving environment
Sensitivity to confidential information and material
Strong proficiency in Microsoft Office
Kobalt is a music and technology company built for artists, songwriters, publishers and labels as an alternative to the traditional music business model. Kobalt’s commitment to technology, transparency, and creators’ rights has driven tremendous growth year-over-year for the company and its clients. Today, Kobalt’s Music Publishing, Neighbouring Rights, and Recordings/AWAL divisions serve over 25,000 songwriters, 600 publishers, and 20,000 independent artists, including The Chainsmokers, Kelly Clarkson, Miles Davis, Dave Grohl, Lauv, Zayn Malik, Max Martin, Nick Cave & The Bad Seeds, Paul McCartney, Stevie Nicks, Pitbull, Elvis Presley, Skrillex, Sam Smith, and many more. Kobalt represents on average over 40% of the top 100 songs and albums in both the US and UK.
We’re currently over 600 people based across 13 offices and we’re expecting to grow. That’s where you come in. If you feel like the fast-paced, rewarding environment of our rapidly growing company is for you - share your story! Apply today and tell us why you believe in a better music industry and would be the next best addition to our successful team!
Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.